Booking information

Trade admission prices and opening times:

Please refer to our Trade Admission Prices & Site Opening Times brochure for pricing and opening times information at our top sites for groups. 

Making a booking:

Contact information for making your group booking can be found in the Visit & Contact Information section below.

Please include the property name and date of visit in the subject line of your email along with the following information:

• Group name
• Name of property
• Tour reference/booking reference (if applicable)
• Date and time of arrival
• Number of visitors

Payment method:

Payment can be made on arrival by: cash, credit/debit card, Agency Voucher Scheme (AVS).

Visit & Contact information

• Coach parking: No coach parking on site. Park in Devonshire Walk car park(CA3 8UL)(pay & display), adjacent to the west side of the castle, approx. 5 minute walk to property entrance.
• Catering: Vending machine selling hot drinks. Shop sells a selection of snacks including crisps, cold drinks, confectionery and ice cream
• Exhibition: Fascinating exhibition about the history of Carlisle Castle. This highlights key moments and stories from the castle’s history, including a reconstruction graphic of its original Norman Keep; its role in Anglo-Scottish border warfare; the Civil War and Jacobite Rising sieges and the fortress’s long connection with the King’s Own Royal Border Regiment. It is wheelchair accessible. There is also an interactive audio-visual display allowing visitors to explore the castle.
• Access: Wheelchair access is limited. The new exhibition and grounds are accessible. However, the shop, Keep, Ramparts and Captain's Tower are not wheelchair accessible.
• Average length of visit: 1.5 hours

Address: Castle Way, Carlisle, Cumbria, CA3 8UR

Email: bookings@english-heritage.org.uk (group bookings)

Telephone: Carlisle Castle: 01228 591922 (general enquiries only)

Local TIC: Please call 01228 598596 if you would like information on other things to do in the area.