Booking information

Trade admission prices and opening times:

Please refer to our Trade Admission Prices & Site Opening Times brochure for pricing and opening times information at our top sites for groups. 

Making a booking:

Contact information for making your group booking can be found in the Visit & Contact Information section below.

Please include the property name and date of visit in the subject line of your email along with the following information:

• Group name
• Name of property
• Tour reference/booking reference (if applicable)
• Date and time of arrival
• Number of visitors

Payment method:

Payment can be made on arrival by: cash, credit/debit card, Agency Voucher Scheme (AVS).

Visit & Contact information

• Coach parking: In the car park adjacent to the castle. There is no charge for coaches.
• Catering: Hot and cold drinks are available in our shop. We also sell a selection of snacks and ice creams.
• Audio tour: Free audio tours and a virtual tour of less accessible areas.
• Exhibition: Imaginative hands-on exhibition in the ground floor of the Tudor mansion range. Displaying a fascinating array of finds from Civil War cannon balls to early tableware, this exhibition explores the social and domestic, as well as the military, aspects of the fortress.
• Access: Full ground-level ramping, and a virtual tour of less accessible areas.
• Average length of visit: 1 hour.

Address: Castlegate, Helmsley, North Yorkshire, YO62 5AB

Email: bookings@english-heritage.org.uk

Telephone: Helmsley Castle: 01439 770442 (general enquiries only)