Plan Your Visit

Access

Access information for the site is listed below. For more information, or if you have particular access needs, please contact us before you visit. Please note that some facilities may require booking in advance.

Mobility / Older Visitors
Accessible Toilets
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Adult Changing Area
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Handrails
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Easy-use Cutlery
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Assistance Dogs Welcome
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Wheelchair Loan
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Site Folders
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Dog Bowl and Toileting
Yes.
Wheelchair Access
Limited access for wheelchair users, due to many staircases. No ramps or lifts. Not accessible for motorised scooters. Manual wheelchair users are advised to bring an assistant, and you may need to be able to leave the wheelchair briefly.
Entrance / Set Down
Disabled visitors may be set down close to entrance. Please telephone the site in advance.
Disabled Parking
No separate, allocated disabled parking spaces.
OnSite Transport
No.
Stairs
Many, small and uneven stairs throughout castle. Access to courtyard is up two steps via narrow historic gate. Wooden staircase from the Great Hall to top of the North Tower. Exterior staircase up to the Solar.
Lift Access
No.
Seating And Restpoints
Benches are provided. Picnic benches are located both inside and outside of the Castle courtyard.
Pathways Surface And Gradients
Grass, stone slabs, hardcore and gravel surfaces.
Blind / Visually Impaired
Accessible Toilets
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Handrails
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Assistance Dogs Welcome
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Braille Guides
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Braille Signage
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Torches
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Sensory Experiences
No.
Dog Bowl and Toileting
Yes.
Handling Objects
No.
Audio Tours
Yes
Site Tours
No.
Tactile Models
No.
Areas Of Low Lighting
No artificial lighting inside, except for one light in the cellar.
Large Print
No.
Deaf / Hard of Hearing
Assistance Dogs Welcome
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Vibrating Fire Alarms
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Tour Transcripts
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Film Subtitles
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BSL Tours
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Audio Installation Transcripts
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Dog Bowl and Toileting
Yes.
Induction Loops
Located in the visitor reception.
Learning Difficulties
Accessible Toilets
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Adult Changing Area
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Easy-use Cutlery
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Sensory Experiences
No.
Handling Objects
No.
Easy Read Material
No.
Large Print Material
No.
Culinary / Dietary
Easy-use Cutlery
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Bottle / Food Warming
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High Chairs
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Special Diets
Vegetarian options, gluten free cakes and biscuits are available.
Health And Safety
Deep Water
Care must be taken around the large pond. Dry moat only. Well is covered.
Trip Hazard
Due to the historic nature of the site, some steps and slopes are present. Be aware that there are small shallow steps at the entrance to many of the rooms inside the castle.
Sheer Drop
No.
Slip Hazard
Stone and grass areas may be slippery when wet.
Steep Slope
The grounds have some slopes. There is a gentle slope between the churchyard and visitor centre.
Steep Stairs
Steep spiral staircase in South Tower. Steep stairs down into the cellar and one steep exterior step on top of the turret of the South Tower.
Uneven Ground
Uneven grass and stone-slab paving throughout the Castle and grounds.