Access

Tintagel Castle is a historic site situated on the clifftops of North Cornwall. Due to the rugged coastal landscape, there are steep slopes, sheer drops and uneven surfaces which can present a challenge to visitors. Take a look at our video below to ensure you get the most out of your visit.

If you have a question you'd like to ask us about access or facilities ahead of your visit, please contact a member of the team on 01840 770328 and we’d be happy to help. 

 

Mobility / Older Visitors
Accessible Toilets
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Adult Changing Area
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Handrails
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Easy-use Cutlery
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Assistance Dogs Welcome
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Wheelchair Loan
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Site Folders
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Dog Bowl and Toileting
Yes – a dog bowl is available outside the shop. Dog bins are also available.
Wheelchair Access
Wheelchair access is limited due to the geography of the site. If you would like to talk to us about your specific requirements before visiting, please contact the team on 01840 770328. Although we ask our visitors to follow a one-way route around the site, which means leaving via 140 steep steps, visitors can avoid these steps by crossing back across the bridge for step free access. The busiest days at Tintagel tend to be school holidays between 11am and 3pm. The last timeslot of the day usually provides a quieter experience on-site, which can be beneficial to visitors with access requirements or autistic spectrum conditions.
Entrance / Set Down
No set down area.
Disabled Parking
No disabled parking on site.
OnSite Transport
A private Land Rover shuttle service operates from the admissions kiosk at the village, to and from the castle (separate charge). This service can carry most visitors, including visually impaired and ambulant disabled people to the shop, exhibition and café area.
Stairs
When following the one-way route, there are 140 steep steps to exit the site. However, visitors can avoid these steps by crossing back across the bridge for step-free access.
Lift Access
No lifts on site.
Seating And Restpoints
Some resting points at the site.
Pathways Surface And Gradients
Surfaces in the castle include grass, gravel, cobbles and flagstones. Many of the surfaces are uneven and include changes of level.
Blind / Visually Impaired
Accessible Toilets
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Handrails
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Assistance Dogs Welcome
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Braille Guides
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Braille Signage
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Torches
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Sensory Experiences
No
Dog Bowl and Toileting
Yes – a dog bowl is available outside the shop. Dog bins are also available.
Handling Objects
No
Audio Tours
No
Tactile Models
No
Areas Of Low Lighting
Yes in the exhibition room.
Colour Contrasts
No
Large Print
No
Deaf / Hard of Hearing
Assistance Dogs Welcome
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Vibrating Fire Alarms
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Tour Transcripts
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Film Subtitles
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BSL Tours
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Audio Installation Transcripts
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Dog Bowl and Toileting
Yes – a dog bowl is available outside the shop. Dog bins are also available.
Induction Loops
Located at both the pay point and shop.
Learning Difficulties
Accessible Toilets
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Adult Changing Area
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Easy-use Cutlery
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Sensory Experiences
No
Handling Objects
No
Easy Read Material
No
Large Print Material
No
Culinary / Dietary
Easy-use Cutlery
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Bottle / Food Warming
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High Chairs
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Special Diets
Gluten free and dairy - ask for details.
Health And Safety
Deep Water
Site located on cliff edge care must be taken in all areas of the site.
Trip Hazard
Animal burrows.
Sheer Drop
Site located on cliff edge care must be taken in all areas of the site.
Slip Hazard
Natural grass and stone surfaces may be slippery when wet.
Steep Slope
Very steep slopes and cliffs due to the rugged terrain of the headland.
Steep Stairs
Steep cliffs on rocky headland. Access to castle via over 100 steep steps.
Beware Of Traffic
Main access path from village shared with limited off road traffic.
Uneven Ground
Surfaces in the castle include grass, gravel, cobbles and flagstones. Many of the surfaces are uneven and include changes of level.

Tintagel Castle: Pre-Visit Information

Our Visitor Welcome Manager, Caroline shows you what to expect on a day out at Tintagel Castle.

A BSL version of this video is also available here: Tintagel Castle Pre-visit Information Video (BSL version)

Frequently Asked Questions

What is the terrain like around Tintagel Castle?

Tintagel Castle is set high on the rugged Cornish coast. This means there are steep slopes, sheer drops, and uneven surfaces (which may at times be slippery). These can be a challenge to some visitors, so, if you have any questions, please call us on 01840 770328 for advice. 

What should I bring?

We recommend sturdy shoes, wet weather gear, and sun cream and as there's not much shade on the island, hats on hot days – plus, plenty of water. 

Is it suitable for small children? 

Children love visiting Tintagel Castle but please be aware that there are uneven surfaces and steep slopes so children will need to be supervised. If you are bringing toddlers, we advise using a baby carrier or baby backpack.

Is there disabled access? Can I get to the island and castle without using steps?

Wheelchair access is limited due to the geography of the site. If you would like to talk to us about your specific requirements before visiting, please contact the team on 01840 770328.

Although we ask our visitors to follow a one-way route around the site, which means leaving via 140 steep steps, visitors can avoid these steps by crossing back across the bridge for step free access.

The busiest days at Tintagel tend to be school holidays between 11am and 3pm. The last timeslot of the day usually provides a quieter experience on-site, which can be beneficial to visitors with access requirements or autistic spectrum conditions.

Can I take a carer for free?

Yes, a companion or helper will be admitted free of charge. Please select a Carer ticket type when you book your ticket for your companion. 

Can I bring my assistance dog?

Yes. All dogs on leads are welcome to explore Tintagel Castle. 

Is there transport down to the shop, exhibition and cafe area?

A private Land Rover shuttle service operates from the charged parking in Tintagel village to the castle (separate charge). This service can carry most visitors, including visually impaired and ambulant disabled people to the shop, exhibition and café area - and back up the hill again.

The Land Rover service can also drop visitors at the beginning of the step-free path that leads up to the castle ruins.

Are there toilets in the castle or on the island?

No, toilets are situated by the Membership and Ticket desk, café and exhibition only. 

Can I access the castle without crossing the bridge?

If possible, we ask our visitors to follow a one-way route around the site which means crossing the bridge and leaving via 140 steep steps. However, visitors can also enter the castle via the steps. These are very narrow and can be busy at peak times so if you’d like to avoid crossing the bridge, we’d recommend visiting at a quieter time.

When is the best time to visit Tintagel Castle?

During peak times such as the school holidays, we can encounter a high number of visitors to Tintagel Castle. If you would like to enjoy the site at a quieter and more relaxing time, we would recommend booking the last timeslot of the day.