Chiswick House and Gardens

Access at Chiswick House and Gardens

Access information for the site is listed below. For more information, or if you have particular access needs, please contact us before you visit. Please note that some facilities may require booking in advance.

A defibrillator is now located at the cafe 

Mobility / Older Visitors
Accessible Toilets
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Adult Changing Area
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Handrails
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Easy-use Cutlery
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Assistance Dogs Welcome
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Wheelchair Loan
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Site Folders
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Dog Bowl and Toileting
A dog bowl is located outside the café. Dog waste bags are provided upon request.
Wheelchair Access
There is disabled access to the ground floor. The café and conservatory are fully wheelchair accessible. There are two wheelchairs available to hire for use in the house and garden. Please call the site on 0208 995 0508 to make a reservation.
Entrance / Set Down
Visitors with blue badges can park near the house, subject to availability. Please phone ahead on 020 8995 0508 to make arrangements to book a parking place as spaces are limited and reservation is required.
Disabled Parking
There are six disabled bays located just outside the villa forecourt.
Stairs
There is one step at the entrance of Chiswick House and a ramp is available if required. All areas of the ground floor are open to visitors and there is some seating. There is a narrow spiral staircase to reach the first floor of the house. If you find this is difficult to manage, the house staff can provide alternative access via the external portico steps. Unfortunately, owing to the constraints of the building, there is no disabled access to the first floor.
Lift Access
There is no lift within the house
Seating And Restpoints
Seating is available outside the café and in the central rotunda of the conservatory, and memorial benches are in plentiful supply throughout the gardens.
Pathways Surface And Gradients
The majority of paths within the gardens are level or gently undulating and have a smooth gravel surface. The steep incline on the Classic Bridge can be avoided by taking a short signed detour around the Northern end of the serpentine lake.
Blind / Visually Impaired
Accessible Toilets
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Handrails
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Assistance Dogs Welcome
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Braille Guides
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Braille Signage
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Torches
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Sensory Experiences
Sensory experiences include the sound of birdsong and the scent of flowers within the garden.
Dog Bowl and Toileting
A dog bowl is located outside the café. Dog waste bags are provided upon request.
Handling Objects
This may be possible if accompanied by a member of staff. Please call in advance to enquire on 020 3141 3350.
Audio Tours
Yes
Site Tours
A number of guided tours are available to groups (pre-booking is essential). Please call the site on 020 8995 0508 for further information and to make arrangements.
Tactile Models
No
Areas Of Low Lighting
Low light in cellar.
Colour Contrasts
The ha-ha (sunken ditch) within the gardens may prove hazardous to visitors who find visual contrast challenging.
Large Print
Large print versions of resources are generally available throughout the house.
Deaf / Hard of Hearing
Assistance Dogs Welcome
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Vibrating Fire Alarms
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Tour Transcripts
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Film Subtitles
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BSL Tours
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Audio Installation Transcripts
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Dog Bowl and Toileting
A dog bowl is located outside the café. Dog waste bags are provided upon request.
Learning Difficulties
Accessible Toilets
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Adult Changing Area
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Easy-use Cutlery
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Sensory Experiences
Sensory experiences include the sound of birdsong and the scent of flowers within the garden.
Handling Objects
This may be possible if accompanied by a member of staff. Please call in advance to enquire on 020 3141 3350.
Basic Language Audio Tours
No
Easy Read Material
No
Large Print Material
A copy of the audio tour is available in large print from the till point.
Culinary / Dietary
Easy-use Cutlery
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Bottle / Food Warming
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High Chairs
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Special Diets
Please contact the café directly for further information regarding gluten free and vegetarian options.
Health And Safety
Deep Water
There is a shallow lake in the gardens. Please keep an eye on children when nearby.
Sheer Drop
Located immediately behind cascade (although this is roped off).
Slip Hazard
Some outside surfaces may become slippery when wet.
Steep Slope
There are very few slopes, although there is a steep incline on the Classic Bridge which can be avoided by taking a short signed detour around the Northern end of the river.
Steep Stairs
Steep steps in cellar.
Beware Of Traffic
There is limited traffic in the gardens, although buggies and bikes on cycle routes do travel through.