Access

Security Checks

We’re committed to ensuring that your visits with us are safe. Due to the current national threat levels, we may carry out additional security checks. This could include running bag searches and carrying out body scans with a hand-held detector.

Please note, we’ll need you to agree to this process in order to visit the site. Thank you for your co-operation

BOOK AHEAD AND SAVE 15%

You can book online until 8.45am on the day of your visit. You can still buy a ticket when you arrive, but you won’t get the discount.

Tickets are valid all day, so you can arrive at any time and stay for as long as you like within our opening hours.

Tickets are free for members. You can still book online if you’d like – just remember to bring your English Heritage membership card.

You can join as a member online or during your visit.

We can’t wait to see you at Jewel Tower soon.

Book your visit

Mobility / Older Visitors

Accessible Toilets

Adult Changing Area

Handrails

Easy-use Cutlery

Assistance Dogs Welcome

Wheelchair Loan

Site Folders

Dog Bowl and Toileting

Water is available upon request at the shop on the ground floor.

Wheelchair Access

There is a bonded gravel slope for wheelchair access at the side gate, and a portable ramp available for the front door due to a small step (although this is rarely required). The coffee shop and gift shop are both fully accessible, however the second floor exhibition can only be reached by climbing a narrow spiral staircase.

Entrance / Set Down

Unfortunately, due to the location of the site, there is no space to stop and set down next to the entrance.

OnSite Transport

Lift Access

Seating And Restpoints

There is seating within the coffee shop, on the second floor of the tower and also outside the building.

Pathways Surface And Gradients

There is a bonded gravel slope for wheelchair access at the side gate and the rest of the exterior is covered with York stone paving slabs, which can be uneven at points.

Blind / Visually Impaired