Jewel Tower

Access

Security Checks

We’re committed to ensuring that your visits with us are safe. Due to the current national threat levels, we may carry out additional security checks. This could include running bag searches and carrying out body scans with a hand-held detector. 

Please note, we’ll need you to agree to this process in order to visit the site. Thank you for your co-operation

 

BOOK AHEAD AND SAVE 15%

You can book online until 8.45am on the day of your visit. You can still buy a ticket when you arrive, but you won’t get the discount. 

Tickets are valid all day, so you can arrive at any time and stay for as long as you like within our opening hours.

Tickets are free for members. You can still book online if you’d like – just remember to bring your English Heritage membership card.

You can join as a member online or during your visit. 

We can’t wait to see you at Jewel Tower soon.

Book your visit
Mobility / Older Visitors
Accessible Toilets
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Adult Changing Area
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Handrails
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Easy-use Cutlery
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Assistance Dogs Welcome
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Wheelchair Loan
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Site Folders
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Dog Bowl and Toileting
Water is available upon request at the shop on the ground floor.
Wheelchair Access
There is a bonded gravel slope for wheelchair access at the side gate, and a portable ramp available for the front door due to a small step (although this is rarely required). The coffee shop and gift shop are both fully accessible, however the second floor exhibition can only be reached by climbing a narrow spiral staircase.
Entrance / Set Down
Unfortunately, due to the location of the site, there is no space to stop and set down next to the entrance.
OnSite Transport
No
Lift Access
No
Seating And Restpoints
There is seating within the coffee shop, on the second floor of the tower and also outside the building.
Pathways Surface And Gradients
There is a bonded gravel slope for wheelchair access at the side gate and the rest of the exterior is covered with York stone paving slabs, which can be uneven at points.
Blind / Visually Impaired
Accessible Toilets
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Handrails
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Assistance Dogs Welcome
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Braille Guides
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Braille Signage
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Torches
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Sensory Experiences
No
Dog Bowl and Toileting
Water is available upon request at the shop on the ground floor.
Handling Objects
No
Audio Tours
No
Site Tours
No
Tactile Models
No
Areas Of Low Lighting
No
Colour Contrasts
No
Large Print
No
Deaf / Hard of Hearing
Assistance Dogs Welcome
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Vibrating Fire Alarms
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Tour Transcripts
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Film Subtitles
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BSL Tours
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Audio Installation Transcripts
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Dog Bowl and Toileting
Water is available upon request at the shop on the ground floor.
Induction Loops
Yes
Learning Difficulties
Accessible Toilets
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Adult Changing Area
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Easy-use Cutlery
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Sensory Experiences
No
Handling Objects
No
Basic Language Audio Tours
No
Easy Read Material
No
Large Print Material
A book is available in larger lettering.
Culinary / Dietary
Easy-use Cutlery
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Bottle / Food Warming
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High Chairs
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Health And Safety
Deep Water
An empty moat surrounds two sides of the building.
Trip Hazard
There is a small raised (1ft) wall surrounding the empty moat, as well as a number of uneven/hidden steps within the tower.
Slip Hazard
The paving slabs at the site entrance can become slippery when wet.
Steep Stairs
The second floor of the tower can only be reached by a spiral staircase of roughly 40 steps.
Uneven Ground
The site's exterior is covered with York stone paving slabs, which can be uneven at points.