Helmsley Castle

Access

Access information for the site is listed below. For more information, or if you have particular access needs, please contact us before you visit. Please note that some facilities may require booking in advance.

Book ahead and save 15%

You can book online until 8.45am on the day of your visit. You can still buy a ticket when you arrive, but you won’t get the discount. 

Tickets are valid all day, so you can arrive at any time and stay for as long as you like within our opening hours.

Tickets are free for members. You can still book online if you’d like – just remember to bring your English Heritage membership card.

You can join as a member online or during your visit. 

We can’t wait to see you at Helmsley Castle soon.

Book online save 15%
Mobility / Older Visitors
Accessible Toilets
/static/Icons/icon_green_tick.gif
Adult Changing Area
/static/Icons/icon_red_cross.gif
Handrails
/static/Icons/icon_green_tick.gif
Easy-use Cutlery
/static/Icons/icon_red_cross.gif
Assistance Dogs Welcome
/static/Icons/icon_green_tick.gif
Wheelchair Loan
/static/Icons/icon_green_tick.gif
Site Folders
/static/Icons/icon_red_cross.gif
Dog Bowl and Toileting
Doggy bags available at the visitor centre. Water bowl at entrance to site.
Wheelchair Access
Full ground-level ramping, and a virtual tour of less accessible areas.
Entrance / Set Down
No information available
Disabled Parking
No information available
OnSite Transport
No
Stairs
No information available
Lift Access
No
Seating And Restpoints
Picnic tables and benches located across the site.
Pathways Surface And Gradients
Mostly grass and gravel paths. One slight incline at beginning of site tour.
Blind / Visually Impaired
Accessible Toilets
/static/Icons/icon_green_tick.gif
Handrails
/static/Icons/icon_green_tick.gif
Assistance Dogs Welcome
/static/Icons/icon_green_tick.gif
Braille Guides
/static/Icons/icon_red_cross.gif
Braille Signage
/static/Icons/icon_red_cross.gif
Torches
/static/Icons/icon_red_cross.gif
Sensory Experiences
No
Dog Bowl and Toileting
Doggy bags available at the visitor centre. Water bowl at entrance to site.
Handling Objects
Tactile model with Braille text. Exhibition has stone finds and other items that can be touched.
Audio Tours
Yes
Site Tours
No
Tactile Models
Tactile castle model with Braille text.
Colour Contrasts
No
Large Print
No
Deaf / Hard of Hearing
Assistance Dogs Welcome
/static/Icons/icon_green_tick.gif
Vibrating Fire Alarms
/static/Icons/icon_red_cross.gif
Tour Transcripts
/static/Icons/icon_green_tick.gif
Film Subtitles
/static/Icons/icon_red_cross.gif
BSL Tours
/static/Icons/icon_red_cross.gif
Audio Installation Transcripts
/static/Icons/icon_red_cross.gif
Dog Bowl and Toileting
Doggy bags available at the visitor centre. Water bowl at entrance to site.
Induction Loops
Portable induction loops available.
Learning Difficulties
Accessible Toilets
/static/Icons/icon_green_tick.gif
Adult Changing Area
/static/Icons/icon_red_cross.gif
Easy-use Cutlery
/static/Icons/icon_red_cross.gif
Sensory Experiences
No
Handling Objects
Tactile model with Braille text. Exhibition has stone finds and other items that can be touched.
Basic Language Audio Tours
No
Easy Read Material
No
Large Print Material
No
Dyslexia Friendly Material
No
Culinary / Dietary
Easy-use Cutlery
/static/Icons/icon_red_cross.gif
Bottle / Food Warming
/static/Icons/icon_red_cross.gif
High Chairs
/static/Icons/icon_red_cross.gif
Special Diets
No information available
Health And Safety
Slip Hazard
Grassed and stone areas can be slippery when wet.
Steep Slope
Steep sided earthworks into inner moats.
Steep Stairs
No information available
Uneven Ground
Rough grass, low ruined walls in places, and rabbit holes.