Access

Mobility / Older Visitors
Accessible Toilets
/static/Icons/icon_green_tick.gif
Adult Changing Area
/static/Icons/icon_red_cross.gif
Handrails
/static/Icons/icon_green_tick.gif
Easy-use Cutlery
/static/Icons/icon_red_cross.gif
Assistance Dogs Welcome
/static/Icons/icon_green_tick.gif
Wheelchair Loan
/static/Icons/icon_green_tick.gif
Site Folders
/static/Icons/icon_red_cross.gif
Dog Bowl and Toileting
Dog water bowls are available outside the cafés, these can be filled up in the bathrooms. Dog bins are located at many convenient locations around site.
Wheelchair Access
Two indoor wheelchairs are available to loan for inside the house. Step free access to the house. There is a lift from the ground floor to the first floor. Paths surrounding the house, cafés, and shops are paved. The main pathway on the South Terrace is level gravel. Paths extending from the house to the wider estate are woodland tracks. These have irregular dips and gradients which may be difficult to navigate, particularly in wet weather. The Brew House café and the Stewards Room café can be accessed step free via an informal ramp outside the accessible toilets, or alternatively there is a small step up.
Entrance / Set Down
Visitors with accessibility needs can be dropped off at the front of house or the cafés. Come to the East Lodge entrance of Hampstead Lane and press the intercom buzzer to speak to a staff member. The vehicle will be escorted to the requested drop off point. Note: vehicles can NOT be parked out the front of house or in the café area, this service is for drop off only. Nearest parking is our West Lodge Car Park or on Hampstead Lane.
Disabled Parking
The Car Park is 300m from the entrance to the House. There are five designated Blue Badge holder parking spaces in the Car Park. Blue Badge holders are welcome to park in any available space free of charge. The size of the bay is 4.6m x 2.3m.
OnSite Transport
There is currently a mobility service running from the car park to the house and back again on Thursday and Saturday between 11:00 and 15:00.
Stairs
Internal stairs have a single continuous handrail. External stairs have either a single or double continuous handrail.
Lift Access
There is a platform lift inside the house which provides access to the upper floors and the lecture theatre. Access to the lift is gladly facilitated by our staff and volunteers.
Seating And Restpoints
There are many outdoor benches with backs and armrests around the estate. The house has comfortable visitor seating in most of the showrooms.
Pathways Surface And Gradients
Hoggin paths which extend away from the house may be uncomfortable to walk on and may be difficult for wheelchair visitors given dips and gradients.
Blind / Visually Impaired
Accessible Toilets
/static/Icons/icon_green_tick.gif
Handrails
/static/Icons/icon_green_tick.gif
Assistance Dogs Welcome
/static/Icons/icon_green_tick.gif
Braille Guides
/static/Icons/icon_red_cross.gif
Braille Signage
/static/Icons/icon_red_cross.gif
Torches
/static/Icons/icon_red_cross.gif
Sensory Experiences
A braille map of the house is available in the Entrance Hall.
Dog Bowl and Toileting
Dog water bowls are available outside the cafés, these can be filled up in the bathrooms. Dog bins are located at many convenient locations around site.
Handling Objects
No
Audio Tours
No
Site Tours
Free 15-minute Spotlight Talks at Kenwood House on Tuesdays, Thursdays and Sundays at 11.30am, 12:15pm, 2.30pm, and 3.15pm. One of our volunteers will highlight a key item of the collection. Highlight Tours are on Wednesdays, Fridays and Saturdays at 11.30am and 2.30pm. Enjoy a 1-hour tour led by an expert volunteer to draw on some of the highlights of the collection and give a brief overview of Kenwood House. People who are blind or have visual impairments can join these tours free of charge, no need to pre-book.
Tactile Models
There is a tactile map of Kenwood available in the entrance hall.
Areas Of Low Lighting
The showrooms have controlled lighting to preserve the integrity of the art collection.
Colour Contrasts
No
Large Print
No
Deaf / Hard of Hearing
Assistance Dogs Welcome
/static/Icons/icon_green_tick.gif
Vibrating Fire Alarms
/static/Icons/icon_red_cross.gif
Tour Transcripts
/static/Icons/icon_red_cross.gif
Film Subtitles
/static/Icons/icon_red_cross.gif
BSL Tours
/static/Icons/icon_red_cross.gif
Audio Installation Transcripts
/static/Icons/icon_red_cross.gif
Dog Bowl and Toileting
Dog water bowls are available outside the cafés, these can be filled up in the bathrooms. Dog bins are located at many convenient locations around site.
Induction Loops
Induction loops are available in all of the shops.
Learning Difficulties
Accessible Toilets
/static/Icons/icon_green_tick.gif
Adult Changing Area
/static/Icons/icon_red_cross.gif
Easy-use Cutlery
/static/Icons/icon_red_cross.gif
Sensory Experiences
A braille map of the house is available in the Entrance Hall.
Handling Objects
No
Easy Read Material
Located in the Entrance Hall.
Large Print Material
No
Culinary / Dietary
Easy-use Cutlery
/static/Icons/icon_red_cross.gif
Bottle / Food Warming
/static/Icons/icon_green_tick.gif
High Chairs
/static/Icons/icon_green_tick.gif
Special Diets
The cafés have a variety of pre-prepared and specially prepared foods, including vegan and gluten free options.
Health And Safety
Deep Water
The lakes are fenced off. There is no swimming or fishing in the lakes.
Slip Hazard
Paths and grass may be slippery when wet.
Steep Slope
Grounds are undulating.
Beware Of Traffic
Some traffic in the grounds (staff utility vehicles and deliveries).
Uneven Ground
Unpaved paths can be uneven.