There is no coach parking on site, although visitors can be dropped off at a designated point and coaches can be parked at the local leisure centre (free of charge). 

The refurbished café is set in the 15th century Parlour, a place that has always been used for conversation and socialising. In the 19th century the room became the town’s Literary institute and then a Masonic Temple! Here you’ll find locally sourced treats on the menu, teas, coffees and a variety of drinks.

In good weather, visitors can use the outside seating area located next to the café. Picnics can also be eaten in the grounds.

A gift shop is located in the reception area on the ground floor. This sells a wide range of English Heritage souvenirs and gifts, including books, jewellery and children's toys.

Separate male, female and disabled toilets are available, including baby changing facilities. The toilets are accessed by stairs or a platform lift.

Assistance dogs are welcome. All dogs on leads are welcome in the café and shop areas.

Small flower beds around the hall and the herb garden are maintained by a team of gardening volunteers.

Baby Changing Facilities

Separate male, female and disabled toilets are available, including baby changing facilities. The toilets are accessed by stairs or a platform lift.

High Chairs

Yes (one)

Play Areas / Adventure Playground

There is plenty of space for children to run around and explore, although ball games are not permitted.

Push Chairs Allowed

Pushchairs are permitted, although access may be restricted to the upper floors of the hall (as these can only be reached via stairs).

English Heritage welcomes amateur photographers to our sites and we hope you will share your pictures of your visit with us on social media.

If you are looking to use one of our sites for commercial, corporate or professional photography or as a filming location, please contact our filming team as soon as possible to check availability and acquire the relevant permissions and paperwork.

Due to the delicate nature of our sites, English Heritage does not permit drone flying from or over sites in our care, except by contractors or partners undertaking flights for a specific purpose, who satisfy stringent CAA criteria, have the correct insurances and permissions, and are operating under controlled conditions.