Learning group bookings

Education visit bookings

Whether you're planning an education visit to one of our sites, or have already got your booking sorted and need to make an change or cancellation, here you will find all you need to know about bookings for learning groups.

Create your account

Haven’t booked with us before? All you need to do is create your account first. It shouldn’t take more than 3 working days for your account to be approved.

 

Create your education bookings account

Make a Booking

You can check availability, book, amend and cancel your visits in our booking portal. 

You'll need an account with us first. If your school or organisation already has an account, you can get added to it.

Having trouble logging into your account? Try resetting your password.

 

Make or amend a booking

Need some help?

If you need help navigating our new portal, use our handy training guide and check out our new FAQs below.

If you can't find what you need, please get in touch.

You can also call our Contact Centre team on 0370 333 1181

Please note that we are not able to accept bookings taking place within the next 14 days, as per our terms and conditions. 

 

International learning groups

International learning groups of 15 visitors or more are eligible to save 10%, plus group leaders go free!

Find out more about entry prices for international learning groups. 

Discover more

Important information

When you’re ready to make your booking, make sure you’ve read our terms and conditions and have the following information ready:

  • Visit arrival and departure date and time
  • Age range of the group
  • Subject(s) to be studied
  • Learning objective
  • Number of leaders and learners in the group
  • Name of trip organiser
  • Name of trip leader
  • SEND requirements
  • Emergency contact number (We require an emergency telephone number if we need to contact the group leader urgently on the day of your visit e.g. an emergency at the site, lost property, or managing large groups)

We need 14 days’ notice for Discovery Visit workshop bookings and 7 days’ notice for self-led admission.

Frequently asked questions

  • How do I set up an account?

    If you’ve made a booking with us in the past, it’s likely your school will have an account. Our contact centre team can check your account status.  

    You could also try resetting your password on our booking portal login page.

    If your school/organisation doesn’t have an account, please create your account first.  It should take about 5 working days for your account to be set up, provided we get all the information we need.

  • How do I amend or cancel my booking?

    You can amend or cancel your booking by logging into your education booking account.

    Please note that we need 14 days’ notice of cancellation, otherwise you may still be charged.

  • Where’s my booking confirmation?

    You will receive an email confirmation, including your entry tickets, via the email associated with your booking. If you don’t receive it, please check your spam folder and you can request your booking confirmation email to be re-sent through your account. You could also email our customer services team for assistance.

  • Why do we need to provide learning objectives?

    To ensure that you and your group have the best possible trip, we need some additional information about what subject(s) you’re studying and provide at least 10 words about your overall learning objectives for your visit. By giving as much detail as possible you’re helping to support the ongoing development of our learning offer. If you’re a learning group from the UK this information is required so we can provide free access as part of our free school visits scheme – link to terms and conditions.

More information