Belsay Hall, Castle and Gardens

Tramper Hire at Belsay Hall

You can now hire a Tramper when visiting Belsay Hall. This electric all-terrain mobility scooter can travel over rough ground, making more areas of the castle grounds accessible to more people.

What is a tramper and who can use one?

A Tramper is an electric all-terrain mobility scooter designed specifically for exploring the countryside. It runs up to 4mph which means that you can accompany family and friends as you explore Belsay Hall together.

The Tramper is for use by anyone over the age of 14 who might have limited mobility or difficulty walking. If you are under 18, you must have an accompanying adult with you during Tramper training and use.

How do I book the Tramper?

One Tramper is available for a morning or afternoon slot at 10:30 and 13:30 when the site is open. Sessions last for 2.5 hours.

We recommend an Outdoor Mobility membership and booking the Tramper through their website. This means that you will then have access to over 60 Trampers in England (please find their booking terms here). A 2 week membership is £2.50 and a 1 year membership is £10.

Or you can book the Tramper directly with the Belsay team. To book, please email belsay.hall@english-heritage.org.uk giving at least 48 hours’ notice. Please ensure your booking is confirmed before travelling to visit.

If you would like to speak to a member of staff about your booking, please call 01661 881813 between 10am and 4pm.

 

 

How to use a Tramper

All first time Tramper-users will need to have a 10-minute induction and safe-use test with a member of staff when you arrive.

If you are already a member of Outdoor Mobility or Countryside Mobility you do not have to repeat your Tramper induction training or complete any paperwork (but we can offer a quick refresher). Please bring your training card with you.

Non Outdoor/Countryside Mobility members will need to fill out a short online form for insurance purposes.

The Belsay team will give every Tramper user a route map and a quick overview of site with key features to look out for and will need to be satisfied that you can safely operate the Tramper before allowing you to use it independently around the grounds.

Watch Outdoor Mobility’s How to use a Tramper video for more information before you visit.

Other things to be aware of

  • You must have a valid ticket for Belsay Hall or an English Heritage membership to hire the Tramper. Disabled visitors and members can bring an accompanying companion free of charge.
  • There are a number of blue badge parking spaces at the Hall. Please book a space at the same as booking the Tramper.
  • The maximum weight limit to use a Tramper is 25st (159kg)
  • If you are not going to be accompanied by somebody else on your visit, we advise bringing a mobile phone for safety reasons. If this is not possible, please notify the Belsay team when you arrive.

If you have any feedback on the Tramper scheme or map design, please email access@english-heritage.org.uk.