Bookings and Payments

Bookings and Payments

Pre-booking is essential for travel trade and groups. Find out how to book, make a payment and what we are doing to keep our visitors and staff safe.

Group Discount

We offer a 15% discount (10% for Stonehenge) for travel trade and organised groups of 11 or more paying visitors when payment is made in a single transaction.
Per group you also receive:

  • free entry for one tour leader
  • free entry for one coach driver

The tour leader, coach driver and any English Heritage members do not count towards the group totals.

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How to book

Find a group visit:

If you need some inspiration, take a look at our Inspiring Itineraries or read our Group Visits Guide.

Contact the site:

We've compiled a Historic Properties Contact List to make the enquiry process simpler. It shows the contact details for group bookings at each of our historic sites across England.

Please include the property name and date of visit in the subject line of an email enquiry. We require the following information to check availability and book you in:

  • Group name and contact details,
  • Name of property to visit,
  • Date and time of visit,
  • Number of visitors,
  • Your tour reference or booking reference (if available).
  • AVS number (if available)

Making payment:

For admission prices, please refer to our Trade Admission Prices & Opening Times brochure. Payment is taken on arrival at the majority of our sites. Further details on accepted payment methods can be found below.

How to pay

Payment is taken on arrival at the majority of our historic sites, with the exception of Stonehenge.


  • By debit or credit card at least 7 days in advance of the visit
  • Agency Voucher Scheme

All other English Heritage Properties:

  • By debit or credit card on arrival
  • By cash on arrival
  • By cheque on arrival (made payable to The English Heritage Trust)
  • Agency Voucher Scheme

Agency Voucher Scheme

Our Agency Voucher Scheme (AVS) simplifies group administration and ensures your visit runs smoothly.

Once your account is set up, all you need to do is confirm you want to use AVS as the payment method when making your group booking. Your tour leaders then present your company voucher at the point of entry and the group will be admitted with no cash transaction. Our team will handle the admin and invoice you after the visit.

Entry onto the scheme is subject to a successful application, terms and conditions apply.

Find out more

Inspiring Itineraries

There are so many inspiring ways to experience the rich layers of England's story at our historic places. Check out some of our top picks and ideas for a truly memorable group day out. 

Find inspiration

Stay in Touch

  • Contact Us

    Find answers in our FAQs, or get in touch with the team. For general enquiries about English Heritage, please contact Customer Services. For educational groups, please visit School Visits. If you are looking to make a group booking, please refer to our Bookings and Payments page for guidance.

    Travel Trade Tel: +44 (0)117 975 1349 (Tues, Weds, Fri only)



  • Join our Mailing List

    Follow the link to sign up to our mailing list and receive useful updates from us. Like our annual update on trade admission pricing and opening times and our bi-annual Attractions newsletter.

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